Services

• Information Technology Security management
• Research computing support
• Asset management– procurement to retirement
• Server administration
• Virtual Environment management
• Storage support and management
• Desktop and laptop support (hardware and applications)
• Email & calendar support
• Papercut Pay for Print setup, management & support
• Printers & multi-function device support
• Service management
• Knowledge base development
• Computer image development & assistance
• Student IT support
• Active Directory administration & Group Policy development
• Strategic Planning\Process improvements
• Assessment/requirements gathering
• Information Technology training
• Consultation

INFORMATION TECHNOLOGY

• Operate, maintain, troubleshoot & support technology enhanced learning/meeting spaces.
• Lecture Capture with Panopto for UA
• Video conferencing setup, troubleshooting & support
• Web & Audio conferencing equipment delivery, setup, troubleshooting & support
• Testing laptop cart support
• Schedule repairs with AV vendor
• Provide training on equipment & software used
• Simulation Center & Doctoring AV support
• Liaison between vendor & users regarding video conferencing technology.
• Event support 
• Hardware support for digital signage

INSTRUCTIONAL TECHNOLOGY

• Web applications
• Database development
• Integration of UA systems with COP processes

APPLICATION DEVELOPMENT